Technology Setup

Use the information and tools on this page to prepare technology for online testing, including downloading or accessing TestNav. TestNav is used to deliver online tests to students.

Download TestNav

Proctor caching is no longer available. A Technology Readiness training will be available on January 9, 2025. Stay tuned for more information.

Technology Resources

View the information below on hardware and software requirements for administering online tests, along with the user guides that provide technical instructions and troubleshooting.

TestNav System Requirements Technical Bulletins Recent TestNav Updates

TestNav User Guide TestNav System Layout Set Up TestNav on a Chromebook Set Up TestNav on an iPad Set Up TestNav on Windows TestNav Error Codes

Field Services Engineering Office Hours

Use the calendar below to set-up time with a Pearson Field Service Engineer to address questions on the following:

How your district infrastructure interacts with Pearson systems (examples may include: firewalls, content filters, student devices, wifi access points, etc.)
How to prepare and complete an infrastructure trial in your district
Discuss issues or questions that arose while performing an infrastructure trial
Other recommendations on online testing set-up for your district or school.

Note: During live testing, please call Illinois Customer Support for immediate assistance.

Technology Setup

Technology Resources

Technology Guidelines

TestNav User Guides

Field Services Engineering Office Hours